8th April 2019
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit the Global Patients Website (the “Site”) and when you opt to join Global Patients (the “Service”).
Global Patients follows data protection regulations as set by GDPR within the European Union, and follows international guidelines by ESOMAR and the EphMRA. Below, you can read about your rights and choices with respect to your Personal Data, and how you can contact us to update your contact information or ask questions about our privacy practices.
PERSONAL INFORMATION WE COLLECT
For the purpose of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable individual. There are two cases where you may share your personal information with Global Patients:
- When you sign up to be a Global Patients member
- When you participate in one or our studies
In both instances, we will clearly indicate whether and why we ask you to provide Personal Data, and we will gain your consent for storing and (and sometimes) sharing your personal data with third parties.
- Personal Data Provided by You
We ask you to provide certain Personal Data when you register with Global Patients through our website including your name, email address, phone number, date of birth, and gender. This personal information helps identify which studies will be suitable for you, and allows us to contact you when a new study is available.
In addition, we may collect Personal Data that you provide when you participate in a study or in connection with the receipt and redemption of rewards and incentives. Such information includes a unique respondent identification number that we assign to you when you join our database and the responses you provide when completing the survey. In this context, we may ask you to provide sensitive Personal Data about you, such as Personal Data that discloses or reveals health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. We will obtain your explicit consent to the processing of your sensitive Personal Data. We will always tell you how we will store this data, and with whom we will share this data with.
Please note that not at any point will we disclose your name, email address or phone number to any third parties (included our clients) unless we obtain explicit consent from you to do so.
- Personal Data Obtained Via Automated Means
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on
your device or computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- We use Device Information that we collect to help us screen for potential risk and fraud, and to improve and optimize our Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
When you join Global Patients, we ask you to provide personal information around the health and medical conditions of yourself and your family members. This allows us to offer you the opportunity to participate in research activities, participate in surveys administered by Global Patients or by third parties, or use websites and mobile applications associated with panels or surveys.
We use this information to help identify which studies will be suitable to you, and to contact you via either email or telephone to let you know that there is a new study that you can take part in. We may also use your personal information to help us contact you on any administrative aspect of the study, or to ensure that your incentive payment can be paid correctly.
GLOBAL PATIENTS AND GDPR
At Global Patients, we follow GDPR rules which means:
- We may ask for and record your explicit consent allowing us to store your personal data, or to transfer this data to a third party
- We will only store or transfer personal data that you have provided your consent for
- At the consent stage we will tell you who is the Data Controller and Data Processor for that study, and we will give you contact information for the Global Patients Data Protection Officer in case you have any questions, or in case you would like to unsubscribe from Global Patients at any time
- Please note that we store the minimum amount of personal data necessary in order for a study to take place, and we only share such data if it is critical for the success of the study, and if we already have your consent to do so
- We store personal identifiable data separately from anonymised study data. The data you provide for each study will always be analysed anonymously as part of a larger data set. Your personal identifiable data (name, email, telephone number) is only used to help administer the study and your Global Patients membership
- Please note that this data may be transferred beyond your home country and across juristictions including the UK, Europe, the US and Canada
- Global Patients use an ID number in place of your name in all our studies so that any scientist or third party accessing the study data cannot identify you personally from the dataset. Global Patients holds a separate database that contains the ID number alongside your personal information. This database allows us to administrate the Global Patients database and insure that we can identify you in order to send you payments for completed studies
- All Global Patients Communication via email or on the website will include information on how to unsubscribe from Global Patients. In you want to unsubscribe from Global Patients then we will delete all personal data from our Global Patients database
DATA RETENTION
When you join Global Patients through our website, we will maintain your personal Information for our records until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
HOW TO CONTACT US
If you have any questions or comments regarding our privacy practices or this Privacy Policy or if you would like to opt out of certain uses of your Personal Data, exercise your rights in relation to the Personal Data we hold about you or make a complaint about our privacy practice, please feel free to contact contact@global-patients.com
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit the Global Patients Website (the “Site”) and when you opt to join Global Patients (the “Service”).
Global Patients follows data protection regulations as set by GDPR within the European Union, and follows international guidelines by ESOMAR and the EphMRA. Below, you can read about your rights and choices with respect to your Personal Data, and how you can contact us to update your contact information or ask questions about our privacy practices.
PERSONAL INFORMATION WE COLLECT
For the purpose of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable individual. There are two cases where you may share your personal information with Global Patients:
- When you sign up to be a Global Patients member
- When you participate in one or our studies
In both instances, we will clearly indicate whether and why we ask you to provide Personal Data, and we will gain your consent for storing and (and sometimes) sharing your personal data with third parties.
- Personal Data Provided by You
We ask you to provide certain Personal Data when you register with Global Patients through our website including your name, email address, phone number, date of birth, and gender. This personal information helps identify which studies will be suitable for you, and allows us to contact you when a new study is available.
In addition, we may collect Personal Data that you provide when you participate in a study or in connection with the receipt and redemption of rewards and incentives. Such information includes a unique respondent identification number that we assign to you when you join our database and the responses you provide when completing the survey. In this context, we may ask you to provide sensitive Personal Data about you, such as Personal Data that discloses or reveals health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. We will obtain your explicit consent to the processing of your sensitive Personal Data. We will always tell you how we will store this data, and with whom we will share this data with.
Please note that not at any point will we disclose your name, email address or phone number to any third parties (included our clients) unless we obtain explicit consent from you to do so.
2. Personal Data Obtained Via Automated Means
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on
your device or computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- We use Device Information that we collect to help us screen for potential risk and fraud, and to improve and optimize our Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
When you join Global Patients, we ask you to provide personal information around the health and medical conditions of yourself and your family members. This allows us to offer you the opportunity to participate in research activities, participate in surveys administered by Global Patients or by third parties, or use websites and mobile applications associated with panels or surveys.
We use this information to help identify which studies will be suitable to you, and to contact you via either email or telephone to let you know that there is a new study that you can take part in. We may also use your personal information to help us contact you on any administrative aspect of the study, or to ensure that your incentive payment can be paid correctly.
GLOBAL PATIENTS AND GDPR
At Global Patients, we follow GDPR rules which means:
- We may ask for and record your explicit consent allowing us to store your personal data, or to transfer this data to a third party
- We will only store or transfer personal data that you have provided your consent for
- At the consent stage we will tell you who is the Data Controller and Data Processor for that study, and we will give you contact information for the Global Patients Data Protection Officer in case you have any questions, or in case you would like to unsubscribe from Global Patients at any time
- Please note that we store the minimum amount of personal data necessary in order for a study to take place, and we only share such data if it is critical for the success of the study, and if we already have your consent to do so
- We store personal identifiable data separately from anonymised study data. The data you provide for each study will always be analysed anonymously as part of a larger data set. Your personal identifiable data (name, email, telephone number) is only used to help administer the study and your Global Patients membership
- Please note that this data may be transferred beyond your home country and across juristictions including the UK, Europe, the US and Canada
- Global Patients use an ID number in place of your name in all our studies so that any scientist or third party accessing the study data cannot identify you personally from the dataset. Global Patients holds a separate database that contains the ID number alongside your personal information. This database allows us to administrate the Global Patients database and insure that we can identify you in order to send you payments for completed studies
- All Global Patients Communication via email or on the website will include information on how to unsubscribe from Global Patients. In you want to unsubscribe from Global Patients then we will delete all personal data from our Global Patients database
DATA RETENTION
When you join Global Patients through our website, we will maintain your personal Information for our records until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
HOW TO CONTACT US
If you have any questions or comments regarding our privacy practices or this Privacy Policy or if you would like to opt out of certain uses of your Personal Data, exercise your rights in relation to the Personal Data we hold about you or make a complaint about our privacy practice, please feel free to contact contact@global-patients.com
